One-year coverage
Standard coverage begins on the date the eligible order is delivered.
Warranty & protection
Understand the standard warranty, eligible protection-plan coverage, exclusions, and claim process before installation.
Standard coverage begins on the date the eligible order is delivered.
Coverage applies to verified defects in materials or workmanship.
Your LightCo Depot order number is required when submitting a claim.
Coverage is limited to the original purchaser unless otherwise required by law.
How it works
Locate your order number and document the product, installation, and reported issue.
Send the product name or SKU, issue description, and clear photos or videos to info@lightcodepot.com.
Our team may request additional information before determining eligibility and the appropriate remedy.
Review the full coverage terms and exclusions below. Professional installation and system compatibility are essential to warranty protection.
Every eligible product purchased directly from LightCo Depot includes a One-Year Limited Warranty against defects in materials and workmanship under normal residential or commercial use.
The warranty period begins on the date the eligible order is delivered. Coverage applies only to the original purchaser and is non-transferable unless otherwise required by applicable law.
This Limited Warranty covers verified manufacturing defects that prevent an eligible product from operating as intended under normal use.
If an eligible warranty claim is approved, LightCo Depot may:
The remedy selected by LightCo Depot will satisfy its obligations under this Limited Warranty.
This Limited Warranty does not cover damage or failure caused by:
Products must be installed in accordance with applicable electrical codes and the supplied installation instructions.
Professional installation by a licensed electrician is strongly recommended. Damage caused by improper installation is not covered.
The optional LightCo Total Protection Plan is offered during checkout only for eligible orders totaling more than $300.
The plan costs $99 per eligible order and extends eligible warranty coverage for all covered products in that same order from 1 year to 3 years.
The plan may also include:
The plan is optional and is included only when it is offered and purchased during checkout.
The Protection Plan extends the coverage period but does not expand the types of damage covered.
Exclusions include:
The terms and limitations of the standard Limited Warranty continue to apply.
Email info@lightcodepot.com and include:
Additional information may be requested to verify eligibility.
A defective product may need to be returned for inspection before a claim is approved. Do not ship a product until return instructions have been provided.
Unless otherwise stated or covered by an eligible Protection Plan, customers may be responsible for shipping the product to LightCo Depot.
The LightCo Depot magnetic track lighting system is designed to operate as a complete, compatible system.
For reliable performance and warranty protection, use compatible LightCo Depot tracks, drivers, connectors, and fixtures. Damage or performance problems caused by incompatible third-party components are not covered.
To the maximum extent permitted by applicable law, LightCo Depot is not responsible for:
LightCo Depot’s total liability will not exceed the original purchase price paid for the affected product.
This Limited Warranty gives you specific legal rights. You may have additional rights that vary by state. Nothing in this warranty limits rights that cannot legally be excluded.
Include your order number, product information, issue description, and clear documentation.
Warranty policy last updated August 10, 2026.