FAQ

Track only.
The track is sold by itself. Each product is sold separately—track, fixtures, drivers, and accessories are not included unless stated on the product page.
To complete a working system you may need to add (sold separately):
• End caps
• Inline connectors / joiners
• Magnetic light fixtures (spotlights, linear, etc.)
• Drivers / power supplies (transformers)
• Any additional accessories required for your layout

If you’re not sure what you need, contact us anytime — we’ll reply as fast as possible.

To help you build the right setup, send us:
• Track type + total length (feet)
• Number of fixtures you want to install
• Wattage per fixture (or product links)
• Preferred CCT (color temperature)
• Your space type (home / office / project)

We’ll help you match the correct driver capacity and accessories for your layout.

No. Tracks are not customer-cuttable.
If you need a custom length or special configuration, contact us before ordering and we’ll help you plan the best option.

Good news: fixtures are magnetic and modular — you can add, remove, or swap fixtures in seconds.

CCT = Correlated Color Temperature (the “shade” of white light).
Common options:
• 2700K–3000K: warm white (cozy)
• 3500K: neutral white
• 4000K–5000K: cool white (clean/bright)

Choose based on the look you want and the room’s purpose.

At the moment, we do not offer dimming fixtures.

Availability is shown on each product page. If availability changes after you order (rare), we’ll contact you promptly before fulfillment with the best solution—replacement options, partial ship, or next steps.

If you ordered the wrong item or need to change something, contact us as soon as possible.
Returns are generally accepted within 30 days, as long as items are unused, uninstalled, and in original packaging, and the return is approved.
Return shipping may apply unless the issue was our error.

Products must be installed according to local code and project requirements.
The buyer is responsible for proper installation and for using a qualified professional when needed. Electrical work should be performed by a qualified professional where required.
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